Shipping & Handling
Order Status & Tracking
If you have a registered account with NilaBags.com, it is easy to check the status of your orders.
Simply go to Order History under My Account. From there, click on any order number for the order’s complete details, including its tracking number. Clicking on the tracking number takes you directly to the shipping carrier’s website, where you can follow the progress of your shipment(s).
If you do not yet have a NilaBags.com account, set up one under My Account. You can also track an order by entering your order number and billing ZIP code under Track Your Order.
Shipping and Handling
Saturdays, Sundays, and holidays are not considered business days for order processing.
Fast, 2-Business-Day, Next-Day, and Saturday deliveries are available.
Pending order verification, orders should arrive as specified above. Please note that the estimated delivery date is an estimate only and is not guaranteed. Your estimated delivery date will be shown during checkout and included in your order confirmation email. Your items may arrive sooner than the estimated delivery date. Nila Bags reserves the right to send packages via other shipping methods based on the shipping destination as long as orders will still arrive within the arrival times outlined on NilaBags.com.
When you choose Economy delivery, packages are delivered Monday through Friday, 8AM to 8PM. Orders sent by Fast, 2-Business-Day, or Next Day shipping are delivered Monday through Friday for residential address deliveries, and 8AM to 5PM for commercial business address deliveries. We recommend choosing Fast, 2-Business-Day, or Next-Day delivery if you are shipping your package to a business address. You will be asked to provide a telephone number on the shipping page of checkout, which is important if the courier needs to arrange a delivery time with you. You will also be asked to provide an email address to which we will send confirmation that your order was placed.
To ensure prompt delivery, orders placed with the Saturday delivery option will be shipped via the Next-Day option if placed outside of the hours specified above. We do not recommend choosing Saturday delivery if you are placing your order outside of these hours. Saturday delivery is not guaranteed to remote rural areas in the United States.
US Territories, PO Boxes, and International
Shipments to Puerto Rico, the U.S. Virgin Islands, Guam, the Marshall Islands, the Northern Mariana Islands, Samoa, and any P.O. boxes are shipped via U.S. Postal Service Priority Mail. Fast, 2-Business-Day, Next-Day, and Saturday delivery options are not available for these destinations. Please allow 5 to 10 business days for delivery to these destinations.
A sales tax will be included on all orders based on the shipping address. The sales tax amount is estimated until the order has shipped and the shipping confirmation has been sent.
State and local governments require that we charge tax on items shipped to any state where Nila Bags has a physical presence (such as a store, warehouse, or contact center).